New Office Manager – Here to Stay
Change
Some embrace it, some resist it. After going through the five stages of grief when Meghan departed, East End Chiropractic has decided to embrace change. First we had Dr. John running 
around the office, doing it all. Then our friend Chris, the famous patient behind the desk, stepped in to help.
Next is where I come in. I am Katherine, the new office manager here at East End Chiropractic. Dr. John can now focus on what he does best – treating you – and Chris has returned to his position crafting tunes and sleeping late.
A little about me
I am a recent Tennessee transplant originally from Maine. I moved to Nashville in August 2015 with my husband, Wilson, and our two cats, Angus and Calvin. Prior to relocating I earned my degree in Nutrition and Dietetics from the University of Maine. While Wilson spends his days in graduate school at Vanderbilt, I have been coming to know and love Nashville. I worked a few odd jobs before finding myself here, comfortably sitting behind the desk at EEC (Dr. John picked a chair with excellent back support).
From this point forward I will be the voice on the phone, the scheduler of appointments, and the gal greeting you in the office. A certified queen of organization and lover of all things structured, I am ready to take on the challenge of navigating the ins and outs of EEC. I am refining my expertise in deciphering insurance benefits and in writing twitter posts, all to better serve you!
If you’d like to learn more about me, check out our MEET THE TEAM page on the website. Better yet, just ask! I love talking about food, things to do around Nashville, and how much cooler the summers are in Maine.
Thank you for understanding as the practice has gone through this period of adjustment. Change can be tough, but you have all taken it in strides!
Patient Poses Behind Desk
I’m Chris. Some of you may have met me, or talked to me on the phone, in the past couple weeks. I’ve been a patient of Dr. John’s since I moved to Nashville almost 3 years ago. He has taken excellent care of me, as I’m sure he has for you as well.
When Meghan Jones – the face that East End patients are accustomed to being greeted by – moved on to a new career recently, I came in for my appointment to find Dr. John quite busy… possibly a bit overwhelmed. He was handling all of the office responsibilities while treating his usual busy schedule of patients. So, I offered to help. I’m a freelancer who’s lucky enough to make my own schedule, so why not get in the good graces of the guy who keeps my neck and shoulders working properly? Right?
I was glad he took me up on it, despite my being entirely unqualified for the position. I’m not a morning person, I have almost zero office experience, and I’m a creative-type — so organizational duties aren’t my strong suit. Regardless of all that, I’ve really enjoyed the opportunity. Not only have I gotten to know Dr. John a bit better, but meeting the people he helps function more effectively and comfortably has been a blast. You are all so friendly!
What I’ve found most inspiring about working at East End Chiropractic is that nobody seems to bring their stress here. It truly is a positive environment. People come in looking forward to chatting with Dr. John, getting treated, and going about their day feeling better. As much as setting an alarm clock for 7:00am pains me, seeing the relief each patient expresses from chiropractic care has made it worth the effort. I leave the office in a great mood each day, feeling like I’ve taken a small part in something that improves people’s lives.
As East End Chiropractic’s new office manager prepares to begin her tenure, I just wanted to express my gratitude to everyone who’s welcomed me, engaged me in conversation, and shown patience with me while I’ve tried to fill the shoes of a true pro.
Thanks! See you in the waiting room!
Goodbye + Thank You
Change is not easy and saying goodbye is even harder. So it is with some sadness and much gratitude that I say goodbye to my role as East End Chiropractic’s office manager.
It has been such a pleasure to meet the amazing people who have come through this office to receive relief for pain. I have loved getting to know you, helping you understand insurance, catch up about life and kids and school and so many other things. Thank you for trusting me to take care of your scheduling needs and so much more. I feel like I am saying goodbye to an extended family!
As for saying goodbye to Dr. John, or Dr. J as I call him, this is the hardest. I came here to work part time in a season of life that was very difficult for me. Everyone was super patient with me as I learned the ins and outs of working again. Dr. J led with a lot of grace and patience. As my role here has grown, his trust in my ability to manage this office has grown too and I am grateful for this. My time here at East End has helped me get my feet back on the ground and I cannot say thanks enough. I will continue to sing the praises of Dr. J and will recommend him, always, to those who ask me about chiropractic care.
I am staying here in Nashville and will be working at The Dispensary of Hope, a non-profit organization that connects surplus medications to organizations serving the poor and uninsured. I am sure that I will be back to East End for an adjustment from time to time and I hope to see some of you when I do.
One final note: if you are a regular patient of Dr. J’s or even a potential new patient, please send some encouraging words his way as he navigates the office on his own until he finds a new office manager. If you call and don’t get an answer right away, please call back. You can also send an email to info@eastendchiro.com to schedule appointments.
THANK YOU for making my time here so fulfilling.
-Meghan
March is Refer a Friend Month!
East End Chiropractic relies on the good reviews and kind referrals that our patients continue to give. We are thankful to work in a community of people who see the value of conservative chiropractic care and we would like to show our appreciation! For the month of March, we are giving current patients an opportunity to receive a free adjustment. Here’s how:
- Stop by our office and pick up a referral card with a signature
- Give the card to a friend, coworker or family member who has not been to East End Chiropractic.
- When they make a New Patient Appointment with us, have them bring the signed card in with them.
- If the appointment is kept, your account will be credited with a free adjustment!
Also, if you haven’t left a review on one of the sites above, please take a moment to leave one. The tool bar at the top of our page is an easy way to link to your favorite review site. Anyone leaving a review for East End Chiropractic during the month of March will be entered into a drawing for a free adjustment! If you would like to be included in the drawing, make sure you leave your first name and the first letter of your last name on your review.
We cannot say enough about you, our patients, and the gratitude we have for your kind words and referrals. As always, please let us know if we can do anything to make the services we provide better for you. Happy March everyone!
Dr. Olsen takes a well-deserved Sabbatical
This August marks East End Chiropractic’s 8th year of business. If you have been a patient of ours, you know Dr. Olsen has put his caring trademark on the chiropractic business and has added a necessary health care value not only to East Nashville residents, but to the greater Nashville area and beyond. His hard work and dedication to this office has made East End Chiropractic a staple for people looking for personal, high quality, affordable chiropractic care. It is with these sentiments that our office sends him off for a two month sabbatical. He will spend the first couple of weeks on vacation with his wife, Erin and their son. They will travel to visit Dr. Olsen’s parents and help them celebrate 50 years of marriage! The remainder of the time will be spent resting, working on hobbies such as building furniture, and making plans for the future of East End Chiropractic.
Although our beloved owner will be out through the end of September, you can still expect to receive the same level of courtesy and care from our office staff and Dr. Lauren Calabra. Dr. Calabra and Dr. Olsen have discussed many issues that our patients face and she is highly qualified and capable to continue your chiropractic care. We are still accepting new patients by appointment. Any questions or concerns during this time can be directed to our office manager, Meghan Jones.
We could not have made it to this point without Dr. Olsen’s vision, commitment and desire to bring chiropractic health to our community. Join us in saying a huge THANK YOU and SEE YOU SOON to Dr. John Olsen!
