New Office Manager – Here to Stay
Change
Some embrace it, some resist it. After going through the five stages of grief when Meghan departed, East End Chiropractic has decided to embrace change. First we had Dr. John running around the office, doing it all. Then our friend Chris, the famous patient behind the desk, stepped in to help.
Next is where I come in. I am Katherine, the new office manager here at East End Chiropractic. Dr. John can now focus on what he does best – treating you – and Chris has returned to his position crafting tunes and sleeping late.
A little about me
I am a recent Tennessee transplant originally from Maine. I moved to Nashville in August 2015 with my husband, Wilson, and our two cats, Angus and Calvin. Prior to relocating I earned my degree in Nutrition and Dietetics from the University of Maine. While Wilson spends his days in graduate school at Vanderbilt, I have been coming to know and love Nashville. I worked a few odd jobs before finding myself here, comfortably sitting behind the desk at EEC (Dr. John picked a chair with excellent back support).
From this point forward I will be the voice on the phone, the scheduler of appointments, and the gal greeting you in the office. A certified queen of organization and lover of all things structured, I am ready to take on the challenge of navigating the ins and outs of EEC. I am refining my expertise in deciphering insurance benefits and in writing twitter posts, all to better serve you!
If you’d like to learn more about me, check out our MEET THE TEAM page on the website. Better yet, just ask! I love talking about food, things to do around Nashville, and how much cooler the summers are in Maine.
Thank you for understanding as the practice has gone through this period of adjustment. Change can be tough, but you have all taken it in strides!
Patient Poses Behind Desk
I’m Chris. Some of you may have met me, or talked to me on the phone, in the past couple weeks. I’ve been a patient of Dr. John’s since I moved to Nashville almost 3 years ago. He has taken excellent care of me, as I’m sure he has for you as well.
When Meghan Jones – the face that East End patients are accustomed to being greeted by – moved on to a new career recently, I came in for my appointment to find Dr. John quite busy… possibly a bit overwhelmed. He was handling all of the office responsibilities while treating his usual busy schedule of patients. So, I offered to help. I’m a freelancer who’s lucky enough to make my own schedule, so why not get in the good graces of the guy who keeps my neck and shoulders working properly? Right?
I was glad he took me up on it, despite my being entirely unqualified for the position. I’m not a morning person, I have almost zero office experience, and I’m a creative-type — so organizational duties aren’t my strong suit. Regardless of all that, I’ve really enjoyed the opportunity. Not only have I gotten to know Dr. John a bit better, but meeting the people he helps function more effectively and comfortably has been a blast. You are all so friendly!
What I’ve found most inspiring about working at East End Chiropractic is that nobody seems to bring their stress here. It truly is a positive environment. People come in looking forward to chatting with Dr. John, getting treated, and going about their day feeling better. As much as setting an alarm clock for 7:00am pains me, seeing the relief each patient expresses from chiropractic care has made it worth the effort. I leave the office in a great mood each day, feeling like I’ve taken a small part in something that improves people’s lives.
As East End Chiropractic’s new office manager prepares to begin her tenure, I just wanted to express my gratitude to everyone who’s welcomed me, engaged me in conversation, and shown patience with me while I’ve tried to fill the shoes of a true pro.
Thanks! See you in the waiting room!